Please read these terms and conditions carefully before purchasing our document kits and online training.
Interpretation and definitions
Interpretation
Words whose first letter is capitalized have meanings defined in the following conditions. These definitions will have the same meaning whether they appear in the singular or plural.
Definitions
For the purposes of these terms and conditions :
- Affiliate means any entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, interests or other securities entitled to vote for the election of directors or other management authorities.
- Country refers to : Canada.
- Company (hereinafter referred to as “the Company”, “We”, “Us” or “Our” in this agreement) refers to Stoik QSE, Laval, Quebec, Canada.
- Device means any device that can access the Service, such as a computer, cell phone or digital tablet.
- Service refers to the products and services provided by Stoik QSE via the website, including the sale of document kits (ISO kits) and online training.
- Terms and Conditions (also referred to as the “Terms”) means these Terms and Conditions which constitute the entire agreement between you and the Company with respect to the use of the Service.
- Third Party Service means any service or content (including data, information, products or services) provided by a third party, such as a business partner program, that may be displayed, included or made available through our Service.
- Website refers to Stoik QSE, accessible from https://stoikqse.com/
- You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual accesses or uses the Service, as the case may be.
Products and services
The products and services offered by Stoik QSE include:
- ISO document kits: Pre-formatted, customizable document kits for implementing ISO standards (e.g. ISO 9001, ISO 14001, ISO 27001).
- Online training: Online training modules (webinars, videos, tutorials) for learning ISO management systems, including coaching sessions according to packages.
Acceptance
By accessing and using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you may not access our products and services.
These terms apply to all users, whether they access our document kit products or our online training courses.
Controls
All orders placed through our website are subject to availability. We reserve the right to refuse or cancel any order for any reason, including, but not limited to, errors in product description, price or other errors in the order.
Payment: Payment is required at time of order. Prices are quoted in Canadian dollars (CAD).
Access to digital products
The purchase of our document kits and online training provides access to digital content that can be downloaded or accessed online. You agree not to share this content with third parties, except under expressly authorized licenses.
Access to online training courses: Once you’ve made your purchase, you’ll receive access information for your account and training courses.
Refund policy
Document kits: As document kits are downloadable digital products, no refunds will be given once the product has been delivered.
Online courses: A full refund can be requested within 14 days of purchase, provided that less than 20% of the course content has been viewed.
Use of kits and training
Document kits and training courses are provided as examples and aids to the implementation of ISO standards. They do not constitute specific legal or professional advice. You are responsible for adapting and applying these documents to your business context.
Intellectual property
All digital products, including document kits and training content, are the property of Stoik QSE. They are protected by copyright laws and may not be copied, modified or distributed without prior authorization from the Company.
Third-party services
Our Service may include links or integrations with third-party services, such as business partner programs. Stoik QSE is not responsible for the services or products provided by these third parties, nor for their content. You acknowledge and agree that Stoik QSE shall not be liable for any damages or losses resulting from the use of such third-party services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party partner services you use via our platform.
Limitation of liability
Notwithstanding any damages you may suffer, the Company’s total liability shall be limited to the amount actually paid by you for the Service or CAD 100 if you paid nothing via the Service.
To the fullest extent permitted by law, the Company shall not be liable for any indirect, special or consequential damages arising out of the use of or inability to use our products and services, including lost profits, lost data, or business interruption.
AS IS” and “AS AVAILABLE” warnings
Products and services are provided “AS IS” and “AS AVAILABLE” without warranty of any kind, either express or implied, including warranties of performance, quality or fitness for a particular purpose.
Applicable law
The laws of the Province of Quebec and of Canada, excluding any rules of conflict of laws, will govern these Terms and Conditions and your use of the products and services.
Dispute resolution
In the event of any dispute relating to the purchase or use of our products and services, you agree to attempt to resolve such dispute informally by contacting Stoik QSE before considering any legal action.
Language of use
The parties have expressly required that this agreement and all related documents be drawn up in French. Any translated version of these Terms and Conditions is provided for information purposes only. In the event of any discrepancy, the French version shall prevail.
Modifications to these Terms and Conditions
We reserve the right to modify these Terms at any time. By continuing to access or use our products and services after modification, you accept the new Terms.
Contact
If you have any questions about these Terms and Conditions, please contact us:
By e-mail: [email protected]